Marketing & PR Services for Social Enterprises

Mackman is proud of the following accreditations and memberships

Our clients can be reassured by our compliance with industry recognised quality standards.

The Chartered Institute of Marketing (CIM)

The Chartered Institute of Marketing is the world’s largest marketing organisation and helps members maintain the highest business standards.

www.cim.co.uk

Market Research Society (MRS)

With members in more than 70 countries, the MRS is the world’s largest association representing providers and users of market, social, and opinion research, and business intelligence. We are a member of the Market Research Society and we strictly adhere to their Codes of Conduct.

www.mrs.org.uk

ESOMAR

Our research methods comply with the strict standards and ethical guidelines set forth by the ESOMAR (the European Society for Opinion and Marketing Research). ESOMAR is the world organisation for enabling better research into markets, consumers and societies.

www.esomar.org

National Council for Voluntary Organisations (NCVO)

The National Council for Voluntary Organisations (NCVO) is the umbrella body for the voluntary sector in England. Mackman Research is accredited by the NCVO having passed their stringent approval process.

www.ncvo-vol.org.uk

Business Link

Mackman is an approved consultant on the National Business Link Consultants Register (NBLCR). The NBLCR provides a framework for review of assessment and requires that we operate within the Business Link Customer Care Policy and Small Business Service Code of Professional Conduct. Mackman is therefore approved to provide research consultancy to Business Links and their customers across the country.

www.businesslink.co.uk

Data Protection

Our methods strictly conform to the legal requirements as stated in the Data Protection Act 1998. As such, researchers are overt in their introductions and purposes. Subject anonymity is maintained throughout the process of data collection and research loyalties are consistent.

www.informationcommissioner.gov.uk

Investors in People

Mackman Research achieved the prestigious “Investors in People” standard in April 2009. Investors in People is an internationally acknowledged and respected mark of good practice. The award recognises those organisations that have increased the productivity of their business through the way they manage and develop their employees.

www.investorsinpeople.co.uk

ISO

We have set up the company with the intention of achieving accreditation in the longer term. As such we have a quality manual that outlines company quality standards and have systems in place to ensure that these standards are achieved on an on-going basis. Our expectation is to achieve ISO20252 by the end of 2010 and we will be among the first companies in the country to achieve this new exacting standard.

www.ukas.com

Business in the Community – ProHelp

Mackman is a member of the Suffolk ProHelp Group and continually provides services to community organisations in and around the Suffolk area. ProHelp is a national network of over 800 professional firms who are committed to making a difference in their local community by providing free advice and professional support.

www.bitc.org.uk